Frequently Asked Questions

Yes! You can click the button “Book New Patient Exam” for your first day evaluation with Dr. Polen.

At Superior Chiropractic & Rehab we cannot accommodate walk-ins due to the one-on-one nature of our clinic. However, there is good news! We can usually have appointments available the same day or within 24 hours. Click the button “Book New Patient Exam” to see availability.

At Superior Chiropractic & Rehab in Glen Carbon, IL, your visit is focused on understanding the root cause of your back pain — not just treating symptoms.

Your first appointment typically includes:

One-on-one consultation to review your symptoms, health history, and daily activities that may be contributing to your pain

Comprehensive chiropractic exam to assess spinal movement, joint function, posture, and neurological involvement

Same-day treatment, when appropriate, which may include gentle chiropractic adjustments or other conservative therapies

Follow-up visit to review exam findings, where we clearly explain what’s causing your back pain, outline a personalized treatment plan, and provide a good-faith estimate for care

We take time to answer your questions, explain your options, and make sure you understand the next steps before moving forward. Our goal is to help you feel confident, informed, and supported throughout your care.

 Yes! Our doctors will perform a in-depth consultation and exam to find the root cause of your pain and ensure treatment is appropriate for your case. During the exam, our doctors will present their findings. Afterwards, they will discuss the pros / cons of treatment and provide financial options so our clients can make an informed decision. Following the report of findings, if the client moves forward,  treatment will begin immediately.

Doctors of Chiropractic (DCs) care for patients of all ages with a wide variety of health conditions. Superior Chiropractic is especially well known for their expertise in treating low back pain & sciatica using highly skilled spinal manipulations, also known as chiropractic adjustments.

DCs also care for patients with a broad range of musculoskeletal injuries and disorders, including conditions affecting the muscles, ligaments, and joints. These issues may involve or impact the nervous system, which can lead to referred pain, nerve irritation, and dysfunction, sometimes felt in areas distant from the original source of injury.

In addition to hands-on care, chiropractors provide guidance on exercise, healthy movement, posture, nutrition, and lifestyle or occupational modifications to support long-term relief and improved function.

For treatment it is important for the doctor to have access to visibly examine, palpate and treat your body, muscles, tissues, and joints. You should bring with you a pair of loose comfortable shorts or pants and female patients should bring a sleeveless shirt or tank top. 

Since it is hard to tell how many visits you may need without seeing you. After your doctors prescribes your plan of care, they will then discuss pricing and options. 

We understand life happens and plans change. If that happens simply just give us a call 24 hours in advance of your appointment and no cancellation fee will be applied. If you cancel less than 24 hours before your appointment or don’t show up the charge will be the fee of your session and is non-refundable.

There is no such thing as a “quick fix” and you should expect to have to put in some work. However, many of our patients start to feel relief and changes within the first few visits. That is why we offer an in-depth new patient evaluation so you can get an understanding of what is going on and how long it may take to fix your issue before you commit to being our patient. 

The method of our treatment process consists of the first few visits getting you out of pain or discomfort. The next step is to fix the underlying issue. Finally, we work to create resilience and promote independence so that if this every does “flare up” again you will have the tools you need to help yourself. goes here. Call today at 618-844-1993 to schedule an appointment.

Yes, we are in network with Blue Cross Blue Shield, Anthem, Medicare, and Care Credit.

No insurance? No problem! We offer affordable payment options to use your Health Savings Account (HSA), Flex Spending Account (FSA), check, exact cash amounts, and credit/debit cards.  Also, we can provide a receipt with the information necessary for self-submission upon request.